Returns and Refunds Policy

Thank you for shopping at Just Browsing | Facial and Makeup Studio. We want you to be completely satisfied with your purchase. If you are unsatisfied with your purchase, we're here to help.

Returns:

You have 14 calendar days to return an item(any condition) from the date you received it. Please note that special order items are exempt from our standard return policy. Special order items are products that are not typically carried in our regular inventory but can be specifically ordered from the vendor upon customer request. As these items are obtained on a case-by-case basis and tailored to individual customer preferences, they cannot be returned once opened, unless they are found to be defective or damaged. We encourage our customers to thoroughly consider their choices before placing special orders to ensure the utmost satisfaction.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original payment method.

Contact Us:

If you have any questions on how to return your item to us, contact us at:

- Address: 20033 Detroit Road #400, Rocky River, Ohio 44116

- Phone: 440.333.5114

- Email: w.fitos@gmail.com

Please note that shipping costs for returned items will be the customer's responsibility unless the return is due to an error on our part or a defective product. In such cases, we will cover the return shipping costs.

At Just Browsing | Facial and Makeup Studio, we strive to provide exceptional customer service and will do our best to ensure your shopping experience is positive. Thank you for your trust in us!